The Samsung Account service page allows a customer to obtain and verify a code associated with a Samsung TV product.
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Samsung Key Code Tips
- You will need Internet access in order to obtain the code
- The code will allow the user to access their Samsung TV without having to use their remote control
- The Sign In code should be a total of 8 digits
Samsung TV Customer Service
- Any questions or issues when activating your Samsung Smart TV can be directed to the customer service team at 1 (800) 726-7864 Monday to Friday from 8 am to 5 pm | Saturday from 10 am to 3 PM | closed on Sunday
- Main hub when contacting Samsung online: www.samsung.com/us/support/contact
- Please visit www.samsung.com/us/support/televisions-home-theater/televisions/oled-tvs/oled-4k-smart-tvs for specific information regards the Samsung Crytal 4k Smart TV
How do I reset my Samsung TV?
Follow the Samsung factory reset instructions below.
- Open Settings from your Smart Samsung TV in the bottom left corner
- Click on the general tab
- Select Reset, enter your PIN (0000 is the default), and then select Reset
- Finish the factory reset process by clicking on the OK tab and the TV should automatically reboot and when be back to factory settings when turned back on
- If you did not follow the correct steps the TV will not reset and you will be forced to call the dreaded Samsung customer service team
Helpful Topics
- Change the audio format on your Samsung TV
- Use the discovery+ app on Samsung TVs
- Improve your audio experience with Q-Symphony
- Get your Samsung device ready for service
FAQ
How to sign in Samsung account without verification code?
You can’t. You must have the verification code for security purposes in order to access your Samsung account.
How to change security code on samsung phone?
In order to update your security code please contact the Samsung customer service team at 1-800-726-7864.
How to get rid of key symbol on Samsung phone?
You are not allowed to get rid of the key symbol on your Samsung phone.